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Old 06-12-2016, 10:42 PM   #1
Supremacy Member
Join Date: Jan 2000
Posts: 7,691
Data roaming and cellular data off, but still charged with data roaming

Every single time I went Malaysia, I'm being charged with data roaming. By default, data roaming is set to off. I've never ever set it to on since I used iphone few months back. I even switch off cellular data to be safe, but still I'm still charged with data roaming.

I double confirm, triple confirm both the settings are off and was very sure the signal bar does not show any internet connection and i cannot access any email/whatsapp/internet. However, my bill still states a minor usage every single day I'm in Malaysia. I'm 100% sure i did not accidentally switch it on and there's no 3G/4G or whatever internet icon showing on screen.

i approach M1 but got the typical answer of switching off data roaming which i already did. can anyone help me?
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