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Old 16-12-2016, 11:02 PM   #4413
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Join Date: Jul 2005
Posts: 7,980
How they auto renew and where they take money to auto renew?
AFAIK, the auto-renewal is done with the deduction from credit balance. If there's not enough $ in the account, it'll not renew until a top-up is done.

So, let's say auto-renewal is due on 30 January 2017, for a RM30 1GB internet package. It won't happen if there's only say, RM2 in the account. But if the user reload RM30 on 16 February, he'll see the amount "magically" disappear.

The renewal will automatically happen whenever there's enough credit balance for the deduction, so long as the line is not "dead".
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