tanjiajun_34
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- Sep 13, 2010
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Hi! I have Starhub Fibre connection and every few weeks, there will have a similar issue with my internet connection. My Internet connection will be like up for a short while and then followed by down for awhile. Like up for 30 seconds then down for 30 second.
I usually resolve it by calling Starhub and asking them to "restart" my connection and it will work again for a few weeks before going down again.
There was once the Starhub person told me my IP address was wrong and "restarting" my connection fixed it. My router is set to get all the settings from DHCP server already. I already tried release and renew my IP address on the router page, although the ip address didn't change from that. However, I tried directly connecting to ONT, bypassing the router and it seems to work (Not confirmed but it works fine for like a few minute that day I tried).
Does anyone has similar issue with me? Is the issue with my side or Starhub's backend?
I usually resolve it by calling Starhub and asking them to "restart" my connection and it will work again for a few weeks before going down again.
There was once the Starhub person told me my IP address was wrong and "restarting" my connection fixed it. My router is set to get all the settings from DHCP server already. I already tried release and renew my IP address on the router page, although the ip address didn't change from that. However, I tried directly connecting to ONT, bypassing the router and it seems to work (Not confirmed but it works fine for like a few minute that day I tried).
Does anyone has similar issue with me? Is the issue with my side or Starhub's backend?