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Old 27-04-2017, 04:57 PM   #5225
Habrosus
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Join Date: Jul 2005
Posts: 8,210
I've charged GST when I made payment. Paid RM53 for the RM50 package.
Drop them an email already. Shall see what they said. I always do a balance check after i meddle with the sim card.
The only thing i did was trying *150#, which doesn't even works. Not sure if it's due to roaming or what.
*150# should be a free service, it's only when you subscribe to something via SMS that it'll be charged as we're roaming with the OneXOX card. So that leaves this possibility out, though I'm not sure why it's not working for you as I've only been using the app lately.

AFAIK, GST is chargeable against our reload amount, and because we've already paid for this tax, there will not be another GST charge when we subscribe to something that results in the cost deduction from our credit balance.

That is:
- You've say, RM10 credit balance
- You reload RM50
- Total credit balance will be RM60
- After a while, you'll notice a GST deduction against your RM50 reload amount
- When you subscribe to say, yesterday's 10GB @RM50, you should only be charged exactly RM50 - no more GST deduction.

Hope the above helps.

Edit: Will also have to take into account any initial reload done in order to extend validity to 28-month, etc. GST is chargeable against all reloads as we're foreign users.

Last edited by Habrosus; 27-04-2017 at 05:05 PM..
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