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Old 02-06-2017, 11:08 PM   #9711
Junior Member
Join Date: Mar 2008
Posts: 51
To my knowledge, most brands will just replace the faulty parts during the warranty period.
To replace the whole unit will be on a case by case basis.
Yes, replacing parts when it broke down during warranty is totally fine. But my case was Daikin sold me a brand new defect unit but refused to replace it. The only option I have was to sacrifice a few annual leaves to allow them to come multiple times to my place to troubleshoot and try to fix the issue by welding and replacing the part, not to mention the cleaning up i had to do after each day.
And so, after paying the brand new price for a 5-ticks Daikin 2 weeks ago, i can only settle for a refurbished unit now + 3 days leaves gone!
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