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Old 27-11-2017, 05:10 PM   #1513
vegavega25
Senior Member
 
Join Date: Aug 2016
Posts: 655
Last year I called to ask Nets to block the flashpay card. They have records of the transactions and balance and can refund the balance on the card when I reported loss. Need the card number. Not sure if anything changed since then.
also recently reported loss of NFP card, ATU stopped over the phone, fill up form, submit via email & remaining funds refunded into designated bank account within 3 weeks.
I was going by what the website says at https://www.nets.com.sg/support/faqs...-a-replacement.

Any ideas why their terse word on the website is different from what you reported - any recollection from your phone calls, @oceanicmanta particularly, since you said you reported recently?

Overall if what you're saying is how it works in practice, it is a relief.
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