Did you reboot the ONT unit ?
Try a master reset and redo it.
Google support forum has tons of setup information
Done everything I could. Ended up calling StarHub and they said there's some problem with my modem's connection with the router. But when I connect back my old Asus router, all seems fine. Not sure what's going on man. I hope it isn't any incompatibility issue.
Google help;Done everything I could. Ended up calling StarHub and they said there's some problem with my modem's connection with the router. But when I connect back my old Asus router, all seems fine. Not sure what's going on man. I hope it isn't any incompatibility issue.
Wifi point can't connect to the Internet
If your Wifi point isn’t getting an Internet connection from your modem:
Unplug your modem and your Wifi point from power.Wait about 2 minutes. This will make sure your modem and Wifi point are fully off.Then plug the power cable back into only your modem and wait 1 minute.Plug the power cable into your Wifi point and wait 20 seconds for it to power on.If you're setting up an Wifi point, close the Google Wifi app and reopen it to attempt setup.
Your Wifi point’s light will continually pulse blue when it’s ready for setup.
This is possible IP related issue.Done everything I could. Ended up calling StarHub and they said there's some problem with my modem's connection with the router. But when I connect back my old Asus router, all seems fine. Not sure what's going on man. I hope it isn't any incompatibility issue.
Done everything I could. Ended up calling StarHub and they said there's some problem with my modem's connection with the router. But when I connect back my old Asus router, all seems fine. Not sure what's going on man. I hope it isn't any incompatibility issue.
you may want to try this, since your old asus router is working well.
1. Connect the asus router to ont, set the asus router in bridge mode.
2. connect your google wifi master mode to lan port 1 of the asus router using a lan cable.
see this link for further explanation:
https://support.google.com/wifi/answer/6280578?hl=en-SG
hi,Done everything I could. Ended up calling StarHub and they said there's some problem with my modem's connection with the router. But when I connect back my old Asus router, all seems fine. Not sure what's going on man. I hope it isn't any incompatibility issue.
hi,
Sorry to hear about your frustration. i'm also having issue in setting up my google wifi. Any update on your end? I understand that Google wifi does not support VLAN at this stage - do you think that is the root cause?
You should provide more details otherwise no one can help here.hi,
Sorry to hear about your frustration. i'm also having issue in setting up my google wifi. Any update on your end? I understand that Google wifi does not support VLAN at this stage - do you think that is the root cause?
As Goggle WiFi and Routers are yours once you sign-up n purchase.Any issue if I sign up SH Google Wi-Fi for address A n use it at address B?
Sent from HUAWEI Mate 10 Pro using GAGT
Bought a set of 3 google wifi from carousell
Set up was easy (although i have to use adapter as the set was from USA with us plugs) and no more dead spots in every corners of the house.
Some just struggle to get it to work.
hello everyone...
going to move house soon.. and going to upgrade to the 1GB fiber thingie from starhub.
the thing is.. the contractor telling me that now all the fiber points coming in are at the kitchen 'box'. i think its quite typical now. And that the router will be there... probably the ASUS one from starhub is what i will go with...
so now i am a little concern about how far it can reach. i have not tried it yet.. but i am thinking of connecting one of the google wifi to the router and then the other 2 i spread around the whole place...
then my friend tell me that i should save the money and use the xiami wifi repeater ver 2 instead.. same much more money and wont have that much lag.
i tried searching on comparing these.. but cant seem to find any proper data.. just some article that say not really need mesh in sg....
i have a lot of 'user' in the family.. accessing the internet at different places...
some friend even tell me to buy both.. and cover everything!!
please advise...