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Old 10-02-2018, 05:43 AM   #838
Senior Member
Join Date: Oct 2007
Posts: 454
They called me today and said nothing they can do on their end. And that I have to call my bank and ask why the bank is rejecting ABT pre-authorizations with error code 5. I don't know if I want to bother lol.

[edit] Anyway I asked Citibank, and here's what the reply is:

"Good day to you

We wish to inform you that there was a technical error has occurred in
receipt of the transaction information for the purchase being made.
The merchant will need to reprocess the transaction

Thank you for your patience and understanding"

In short, nobody in the entire chain of things knows what on earth is going on and/or how to fix it.
sound like ABT is a proof of failure, visa must be laugh
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