Sian.. even after receiving sms activation today at 1049 hrs still can’t work.. I told them to terminate free NumberShare but they ignoring .:reply from Singtel
Not to worry, I have sent a request to the relevant teams. The link should be successful but was simply not reflected to to some pending orders in your account currently. Please allow up to 3-5 working days for the system to update and the Apple Watch should be able to be linked with the handset device.
I apologize for the delay as this is the festive season currently and response would take slightly longer than normal due to the high volume of cases.
The issue of the Number Share failing to work is probably due to the pending orders as any changes or updates to handset devices will fail to reflect or take effect.
Although I cannot make any promises or guarantees, I have sent a request to first clear the pending orders. I have looked through the setup*guide from my end and by rights, upon receiving the sms, the link should already be in place. I seek your patience and understanding regarding this issue, thanks.