Great Job, Kang
Here is my story. My and my wife's online ETA application was not approved last weekend and no update at all after talking to visa application center and emailing them our cases many many times. Felt so frustrated ~~~~~~~~~ and was considering the cancellation of this Fri trip.
Google led me to Kang's thread and just want to try my luck by sending him email regarding our cases. He replied me immediately and tried to help me by answering a lot lot of questions. Within 12 hours, we communicated a lot (30 emails, sorry, no enough post to use image). In the end, we agreed to take some risk and apply the ETA again. Before mid-night, our ETA got approved. That is so exciting and I believe everyone should not have such feeling as strong as me after reading my simple words. But I still want to share this for Kang's great job. he deserve much more than what I wrote here.
Kang, will send you some photos from my Tasmania trip.