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Old 02-04-2018, 08:41 PM   #5595
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Join Date: Jan 2010
Posts: 72,300
First try to get to the Repair menu and roll back to a previous Restore point. You should be able to recover from a bad driver, registry corruption or bad update using this.

If you know how to get to the Command prompt, you should be able to try to troubleshoot from there. Run SFC or DISM scans. If you dunno what I'm talking about, then nevermind. Skip this.

If you're using Surface Pro 3, note that the Samsung SSD inside may need to be refresh.

You can make a Windows 8/10 thumbdrive and try to use that to reinstall by using the Upgrade option.

If all else fails, install a Fresh Windows without formatting, especially if your data hasn't been backed up.
surface 3 here, how to get to repair menu?
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