[NAS] Synology NAS owner club!

Status
Not open for further replies.

faithsilence

Supremacy Member
Joined
Mar 31, 2002
Messages
6,640
Reaction score
7
Anyone using DS 1815+ and have encountered the Intel Atom C2000 series problem? Saw online that it is quite an issue online.
 

fluid_motion

Supremacy Member
Joined
Sep 29, 2004
Messages
7,821
Reaction score
2,176
Anyone faced such issue with Synology before?

DS216+ii motherboard died a year after buying from blinking blue LED of death.

RMA and replaced with another set. This set died again recently from the same issue about 1 year after.

Died 2 sets in 2 years. Worse thing is warranty just over. :mad:

Same model, using without issue for over 2 years on 24/7.
 

vironix

Senior Member
Joined
Mar 2, 2007
Messages
2,403
Reaction score
53
Would like advise or recommendations on where to buy ds218 plus Toshiba n300 4tb x 2.

Can PM me if needed

Sent from my OnePlus 5 using GAGT
 

speedstream

Senior Member
Joined
Oct 26, 2003
Messages
1,788
Reaction score
70
Anyone using DS 1815+ and have encountered the Intel Atom C2000 series problem? Saw online that it is quite an issue online.

https://www.techpowerup.com/230794/synology-acknowledges-erratum-in-intel-atom-c2000-powered-nas

My office DS1815+ was affected. Synology approved RMA and extended warranty for 1 more year because of the bug.

Malaysia office DS1515+ also encounter same bug, RMA approved by Synology.

Both cases the old units were shipped back to Taiwan, new units shipped back in return. took about a month for the entire RMA process.
 

miketkf

Senior Member
Joined
Mar 4, 2001
Messages
1,181
Reaction score
0
Yesterday, I had updated to 6.2-23739-2 and it seems that it is not stable as my Synology NAS DS 3615xs will automatically shutdown by itself every 2 hours of usage. I hope that synology's support team will come out with a new stable update 6.2-23739-3 that will correct this problem! To all users of synology NAS, please do not update to 6.2-23739-2 as it is not stable. You can update as your own risk!
 

phayze

Supremacy Member
Joined
Aug 14, 2000
Messages
5,000
Reaction score
61
Any error before it shut down by itself?


Yesterday, I had updated to 6.2-23739-2 and it seems that it is not stable as my Synology NAS DS 3615xs will automatically shutdown by itself every 2 hours of usage. I hope that synology's support team will come out with a new stable update 6.2-23739-3 that will correct this problem! To all users of synology NAS, please do not update to 6.2-23739-2 as it is not stable. You can update as your own risk!
 

miketkf

Senior Member
Joined
Mar 4, 2001
Messages
1,181
Reaction score
0
Any error before it shut down by itself?

No error reported before it shut down by itself! My DS3615xs is working fine with DSM 6.2-23739-1. With the latest DSM 6.2-23739-2, automatically shutdown will occur as there is another user who reported this automatic shutdown error in synology's forum.
 
Last edited:

vironix

Senior Member
Joined
Mar 2, 2007
Messages
2,403
Reaction score
53
hi all,

freshly joining the synology family.

starting my NAS journey... DS218 + 2 x 2TB Toshiba drives as recommended by bros here...
 
Last edited:

harharhar

Senior Member
Joined
Nov 10, 2007
Messages
1,165
Reaction score
0
hi all,

freshly joining the synology family.

starting my NAS journey... DS218 + 2 x 2TB Toshiba drives as recommended by bros here...

Just wondering, what you use the NAS for? I’ve been thinkig of getting but still weighing the pros and cons.
 

jtjt00

Arch-Supremacy Member
Joined
Jan 1, 2000
Messages
16,462
Reaction score
92
hi all,

freshly joining the synology family.

starting my NAS journey... DS218 + 2 x 2TB Toshiba drives as recommended by bros here...

Welcome to Synology NAS owner club :)

Where you bought your NAS and HDD and price too?
 

vironix

Senior Member
Joined
Mar 2, 2007
Messages
2,403
Reaction score
53
Just wondering, what you use the NAS for? I’ve been thinkig of getting but still weighing the pros and cons.
Porn???

Back ups. Ftp for my family to grab media. Dlna for my tv?

Sent from my OnePlus 5 using GAGT
 

CrazyBlue

Senior Member
Joined
Jun 26, 2007
Messages
760
Reaction score
5
My 1813+ cannot power on..

Out of Warranty already, anyone knows where to repair?
Checked with Synology and they told me $54 USD to send to Taiwan to check..
can't give me an exact quote how much to repair cause need to check first :o

Was hoping it's power supply..or I read here some had some power board issues.. (not sure what's the diff). Is there a place to repair locally?
 

jtjt00

Arch-Supremacy Member
Joined
Jan 1, 2000
Messages
16,462
Reaction score
92
My 1813+ cannot power on..

Out of Warranty already, anyone knows where to repair?
Checked with Synology and they told me $54 USD to send to Taiwan to check..
can't give me an exact quote how much to repair cause need to check first :o

Was hoping it's power supply..or I read here some had some power board issues.. (not sure what's the diff). Is there a place to repair locally?

You should refresh your NAS hardware by buying new and selling away the still working one.

A failing drive can prevent the NAS from power up too.
 
Status
Not open for further replies.
Important Forum Advisory Note
This forum is moderated by volunteer moderators who will react only to members' feedback on posts. Moderators are not employees or representatives of HWZ. Forum members and moderators are responsible for their own posts.

Please refer to our Community Guidelines and Standards, Terms of Service and Member T&Cs for more information.
Top