Please read the entire page line by line especially under professionalism.
Remember, you need GRAB. Not the other way round unless you can get the hordes of sheeps to stop queuing at SM and the current drivers to stop instantly.
http://grb.to/grabcarcode
My friend titi say pls ignore feedbacks, but I say got time just feedback accordingly.
4. CONTINUING TRAINING AND IMPROVEMENT
(a) At the Company, we are committed to continual improvement to service standards. Drivers are to be open to feedback and further training.
(b) The Company implements a two-way passenger and driver feedback system, as well as a mystery passenger audit system. We also enforce continual evaluation of a driver’s suitability and performance, and provide feedback accordingly. In most cases, we aim to work together with the driver via feedback sessions, training events, workshops and audits etc. Results from these efforts depend on receptivity of the driver.
(c) You are required to attend the training sessions that are arranged by the Company or its agents unless you are faced with an emergency or due to other unavoidable reasons. In such situations, replacement sessions may be arranged at a later date.
(d) The Company maintains a zero-tolerance policy regarding all infringements and violations of this Code of Conduct and the Driver acknowledges that this may result in suspension or termination of user access to the Grab platform.