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Old 27-09-2018, 03:02 PM   #3509
LexusIS
Senior Member
 
Join Date: May 2008
Posts: 801
So you are implying these citi service staff were taught to con and lie to customer by the branch manager about citi maxigain? If it’s true, I think better go lodge complaint

Anyway these service staff, if they don’t know, should have just said don’t know, why try to smoke people
Don’t think bro ixora is implying anything. But probably there are too many Citi products with different features which the service folks on the ground might not be totally familar, probably not a common question.

But can’t stand the sales folks in trying to smoke customer for their own benefit. Seems to read about different sales folk giving wrong info to encourage customer to sign up or put more money. Similarly I encounter one service staff who told me the need to start the joint account with $250k (even tho I already had an acc) just 2 mths back.
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