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Old 07-10-2018, 04:48 PM   #1
Junior Member
Join Date: Oct 2018
Posts: 10
Exclamation Help! Black screen but still have backlight

Hi, so my Asus g550jk laptop seems to have a problem.

In the midst of typing something, or playing games, or watching videos my screen will just suddenly turn black even though the backlight’s still on.

To turn it back on I would have to press Fn+F7 to disable the screen, wobble the monitor, then press Fn+F7 again to enable the screen, this brings back the display back to normal, however few seconds/minutes later it will randomly turn black again and I had to do the Fn+F7 again.

Does anyone know what the problem is? And how it can be fixed?

If you guys are wondering, this is what the F7 key functions as:
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