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Old 14-10-2018, 11:22 PM   #6794
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Join Date: Mar 2011
Posts: 39,165
Hi all, i registered my mom's season 4 with my healthy 360 on my hp and collected the steptracker as returner 。 Tried to sync the tracker with her own healthy 350 but not able to.

Is the tracker tag to hp ( where the user first registered or by nric)?

What can i do for my case
Just to clarify, since you collected ur mom tracker as a returner, I guess your mom already got her own account created before last time.

So do you mean you did a profile restoration of your mom account onto your own handphone and sign up NSC season4 on yours handphone instead of hers?

If that's the case, your mom account should still be in the 365 app on your handphone. You should be able to sync your mom tracker with her 365 account which is on your handphone.
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