Last weekend I also went to Citibank branch at Waterway Point wanting to open MaxiGain account. The staff standing at the entrance told me that Citibank will impose $70K min balance in order to get bonus interest in Jan 2019. I left without opening the account on hearing this.
Later, I submitted an enquiry from their website asking for confirmation about this soon-to-be restriction.
Citibank gave a rather long reply mostly apologizing for the incident saying that this was not an acceptable level of customer service.
For the $70K restriction, they only made one paragraph statement quoted below.
"The Policy for the 70,000 SGD have not been introduced yet, we will be
sending communication if this is going to be applied to the accounts."
Not sure if anyone also made enquiries and gotten similar replies. What to make of this? They are neither denying this policy nor are they saying when or if it will be imposed.
For people wanting to open new accounts, this is not very reassuring.
Later, I submitted an enquiry from their website asking for confirmation about this soon-to-be restriction.
Citibank gave a rather long reply mostly apologizing for the incident saying that this was not an acceptable level of customer service.
For the $70K restriction, they only made one paragraph statement quoted below.
"The Policy for the 70,000 SGD have not been introduced yet, we will be
sending communication if this is going to be applied to the accounts."
Not sure if anyone also made enquiries and gotten similar replies. What to make of this? They are neither denying this policy nor are they saying when or if it will be imposed.
For people wanting to open new accounts, this is not very reassuring.