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Old 19-11-2018, 03:31 PM   #9
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Join Date: Oct 2007
Posts: 12,520
I got denied when i tried to use the the automation lane at Changi terminal 4 yesterday had to ask staff to override so that i can enter.. reason being different name in air ticket/passport..

On my passport/Nric my name is eg. David Chan ah boy (Christian name / surname / given name)

I was told by a Changi check in agent perviously for Chinese name i have to enter in this format Chan ah boy david (last name Chan / given name ah boy David)

I follow the instructions exactly as what i was told using the format above. No issue with jumbled up name perviously with t1-3 automated lane thou.
What should be the correct way to enter my name?
My visa and air ticket always same format

First name: David
Last name: chan ah boy

So when they put in the ticket it's David Chan Ah Boy, same as my passport. Never got denied automatic clearance or boarding before.
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