dhwang_best
Member
- Joined
- Dec 17, 2016
- Messages
- 215
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So, from early June till your card died, only contactless transactions (by tapping the card) were made and no contact transactions (insert your card to POS) was made?
Interesting, if this is the case failed your card, then this card maybe verified by MasterCard. However, it should let you do contact transactions......
Interesting, if this is the case failed your card, then this card maybe verified by MasterCard. However, it should let you do contact transactions......
My Maybank F&F died on me today. After which I try to use its PayPass function at Watsons, also no good.
Called customer service, told me to try using the "smart chip" function for payment and claimed that it may be able to reset the PayPass component. So I went to downstairs Fairprice, neither the "smart chip" nor PayPass work. Meaning the claim was wrong.
Called customer service again, request a new card to be send to me without issue.
One interesting info provided by the first customer service officer is that LTA set a limit on the number of "wave" allowed for bus and MRT rides. I requested this number and I was given "1024".
I did a quick estimate. The previous time I requested a new card when it failed on me was early June. Till today, it's around 5.5 months. I use average 6 tap-in/out a day, so its approximately 6x30x5.5 = 990 for this particular card, which is very near 1024.
Somehow, if this "1024" thingy is true, some how this is killing the card? Just a personal observation.....