Bought a ASUS laptop during Sitex 2018

tszkitc

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Use for few days. Today discover the battery can not charge to 100%.
Always remain at 99%. Is this normal? Will it get even worst?
Should I go Harvy Norman to exchange a new one?
Thanks for the advice.
 
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Henry Ng

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Use for few days. Today discover the battery can not charge to 100%.
Always remain at 99%. Is this normal? Will it get even worst?
Should I go Harvy Norman to exchange a new one?
Thanks for the advice.

How is it? Did you go to change the laptop?
 

tszkitc

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I charged it for few days and in windows 10 , the battery went to 100%.

But in the bios it still reads 99%.

Called Asus support hotline, they said it's normal so never request change.
 
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Henry Ng

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I charged it for few days and in windows 10 , the battery went to 100%.

But in the bios it still reads 99%.

Called Asus support hotline, they said it's normal so never request change.

Yes it look normal to me too as it already can get 100%. If HP notebook you can use hardware diagnostic to check. Not sure whether ASUS got it or not.
 
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