For those using Tron, take note that their services are terminating due to their Mobile Virtual Network (MVN) contract with Digi not being renewed.
Refer to their facebook post for more details.
https://www.facebook.com/202596693097670/posts/2294783950545590/
Thank you very much for highlighting this.
For tron user if port to tune talk just for the sake to keep the number is it very bohua?
My pleasure, thought that not many people would be aware, and that there would be many people here who might be using this line due to the 1 year validity . Busy looking for an alternative though
I guess it depends on how much credit is left in your account, and how much that number means to you. I'm getting a refund to keep the money in my account.
I was actually unaware, maybe because their lines cannot roam so we won't know unless we're using it over there.
Porting is an alternative, but the issue is how are we going to get the new SIM cards without having to go over, if they can't mail them to us here in SG.
As for getting a refund, I'd a look at the request form and saw that they want a copy of the bank statement as well. Do we have to attach a whole page, or how is this normally done? Any idea?
From their website, it says "Banking details and copy of bank statement/savings account book as proof of bank account ownership" is required. For my case, I scanned a copy of my Malaysian bank book (which only shows my personal and bank account details) for my application.
I guess the easiest would be to scan a whole page showing your bank account details and name, similar to how we verify our mailing address here in Singapore. Unfortunately, that would give away other details such as bank transactions and balance. It may be a good idea to check with them if these can be masked if this is sensitive information to you.
Hi guys need some advise from expert here, I top up my prepaid on 8th nov and today I went to the app and extend the validity for 1RM so will my prepaid card be extended another 75days?
Thanks, so it's kind of extend my grace period of another 75 days before it terminate?Am no expert, but...
RM1 will normally just give 1 day's (or 2) validity, before it goes into inactive stage (aka the grace period).
Number of days' grace depends on the type/version of the prepaid card. Hotlink's normally 50 days, Digi Best 75 days, Digi Live 90 days, etc.
Thanks, so it's kind of extend my grace period of another 75 days before it terminate?
That's right.
Anyone knows where in KL can get prepaid at rrp? Looking to use to book grab to travel from places to places
Forgive my ignorance , digi store = digi center ?