CIMB platinum MasterCard 10% cash back

vsvs24

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Are the transactions that did not get 10% for Grab having description Grab * followed by series of number instead of description GRABTAXI ?
 

benlau1

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What was the transaction name on your statement?
I believe those labelled Grabtaxi are getting 10% but those under Stripe (grab top up) are not.

Sent from WTS Qoo10 On Carousell using GAGT

How do we know which are the transactions via Stripe?
 

ixoral

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My grabpay top ups all show as “grabtaxi pte Ltd”.
Last month took Grab in BKK and the transactions were Grab*(series of numbers).

Started to use this card for GOJEK this month. Hope it’ll be tagged as transport!


What was the transaction name on your statement?
I believe those labelled Grabtaxi are getting 10% but those under Stripe (grab top up) are not.

Sent from WTS Qoo10 On Carousell using GAGT
 

yiron

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What was the transaction name on your statement?
I believe those labelled Grabtaxi are getting 10% but those under Stripe (grab top up) are not.

Sent from WTS Qoo10 On Carousell using GAGT

Those in bold did not get additional 9.8%.

GRAB *E49FC102B2294FC1 SINGAPORE SG
GRAB *16085477-9-004 SINGAPORE SG
GRAB *16085477-9-005 SINGAPORE SG
GRAB *266C3372F77F47C8 SINGAPORE SG
GRAB *7972847B54564D37 SINGAPORE SG


For the prior month, I received additional 9.8% for GRAB *B263C96D67924406 SINGAPORE SG.

Not sure if it was a recent change. Anyway, I have a ton of grab top-ups in my unbilled this cycle, so will see if the behaviour persists.
 
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vsvs24

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Those in bold did not get additional 9.8%.

GRAB *E49FC102B2294FC1 SINGAPORE SG
GRAB *16085477-9-004 SINGAPORE SG
GRAB *16085477-9-005 SINGAPORE SG
GRAB *266C3372F77F47C8 SINGAPORE SG
GRAB *7972847B54564D37 SINGAPORE SG


For the prior month, I received additional 9.8% for GRAB *B263C96D67924406 SINGAPORE SG.

Not sure if it was a recent change. Anyway, I have a ton of grab top-ups in my unbilled this cycle, so will see if the behaviour persists.

Did you set cimb mastercard as primary payment method and top up using primary card ie without entering card no.? Set grappay as primary. Top up by entering card number each time. Description will be GRABTAXI if you do this.
 
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ixoral

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Hmm how come your grab top ups get recorded with such serial number style? Did u do the top up like normal via the Grab app? Am just curious. As I’ve been doing grab top up all the time and it’s always Grabtaxi pte Ltd. unless grab change their backend algorithm recently to differentiate between tops up and rides *gasp*

Those in bold did not get additional 9.8%.

GRAB *E49FC102B2294FC1 SINGAPORE SG
GRAB *16085477-9-004 SINGAPORE SG
GRAB *16085477-9-005 SINGAPORE SG
GRAB *266C3372F77F47C8 SINGAPORE SG
GRAB *7972847B54564D37 SINGAPORE SG


For the prior month, I received additional 9.8% for GRAB *B263C96D67924406 SINGAPORE SG.

Not sure if it was a recent change. Anyway, I have a ton of grab top-ups in my unbilled this cycle, so will see if the behaviour persists.
 

yiron

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Did you set cimb mastercard as primary payment method and top up using primary card ie without entering card no.? Set grappay as primary. Top up by entering card number each time. Description will be GRABTAXI if you do this.

Under GrabPay, my primary payment method is GrabPay credits.
To top up GrabPay credits, I go to "Cards and Wallets" and select my CIMB Plat card which is saved under GrabPay.

Didn't know abt the diff description if I top up by manually entering card number each time - thought selecting a saved card is more convenient.

Hmm how come your grab top ups get recorded with such serial number style? Did u do the top up like normal via the Grab app? Am just curious. As I’ve been doing grab top up all the time and it’s always Grabtaxi pte Ltd. unless grab change their backend algorithm recently to differentiate between tops up and rides *gasp*

Yup top up via Grab app, see above. Not sure what is considered the 'normal' way to top up though. Personally, I have not used the manual enter credit card number way before.
 

vsvs24

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Under GrabPay, my primary payment method is GrabPay credits.
To top up GrabPay credits, I go to "Cards and Wallets" and select my CIMB Plat card which is saved under GrabPay.

Didn't know abt the diff description if I top up by manually entering card number each time - thought selecting a saved card is more convenient.

I learnt by trial and error. Also wondered why description always different. When the mastercard was set as primary payment mode, grab food app transaction has description GRABFOOD. Don't know will get 10% for this or not.

So safest is set primary as Grabpay and top up by keying in card no.
 

yiron

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I learnt by trial and error. Also wondered why description always different. When the mastercard was set as primary payment mode, grab food app transaction has description GRABFOOD. Don't know will get 10% for this or not.

So safest is set primary as Grabpay and top up by keying in card no.

Thanks, will give it a shot.
Just to confirm, you have gotten additional 9.8% in Jan19's cashback posting for grab top ups through manual keying in card number?
 

vsvs24

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Thanks, will give it a shot.
Just to confirm, you have gotten additional 9.8% in Jan19's cashback posting for grab top ups through manual keying in card number?

Have not got the rebate. But transactions posted and CSO told me those with description Grab * won't get transport rebate but those with description GRABTAXI will.

Then I figured out how I sometimes end up with Grab *.
 

benlau1

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Have not got the rebate. But transactions posted and CSO told me those with description Grab * won't get transport rebate but those with description GRABTAXI will.

Then I figured out how I sometimes end up with Grab *.

Thanks for the info.. I just called and confirm my $100 top up is not coded as transport services. $10 fly away le
 

yiron

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Have not got the rebate. But transactions posted and CSO told me those with description Grab * won't get transport rebate but those with description GRABTAXI will.

Then I figured out how I sometimes end up with Grab *.

I think those grab rides directly charged to card rather than grabpay credits will still get 10%. But good sharing on the manual top up method! :)

Thanks for the info.. I just called and confirm my $100 top up is not coded as transport services. $10 fly away le

I think I lost at least $30 cashback :(
 

foozgarden

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Those in bold did not get additional 9.8%.

GRAB *E49FC102B2294FC1 SINGAPORE SG
GRAB *16085477-9-004 SINGAPORE SG
GRAB *16085477-9-005 SINGAPORE SG
GRAB *266C3372F77F47C8 SINGAPORE SG
GRAB *7972847B54564D37 SINGAPORE SG


For the prior month, I received additional 9.8% for GRAB *B263C96D67924406 SINGAPORE SG.

Not sure if it was a recent change. Anyway, I have a ton of grab top-ups in my unbilled this cycle, so will see if the behaviour persists.

grab pay or grabpay credit topup fall under transport.
i asked the CSO.
 

foozgarden

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I think those grab rides directly charged to card rather than grabpay credits will still get 10%. But good sharing on the manual top up method! :)



I think I lost at least $30 cashback :(

GRAB ECOM SSL-EC

i used overseas with citibank. and qualifies as grab payment 8%..
there is no "taxi" . just grab
 

yiron

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grab pay or grabpay credit topup fall under transport.
i asked the CSO.

Might be a case of inconsistent understanding? The CSO checked the MCC of the top ups and said it did not come under transport. Ultimately the bank’s system calculates cashback based on MCC.
 

fr33d0m

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For the record, my last top up with CIMB Platinum was on Dec 7th, posted Dec 9th. I got the 9.8% in Jan. the description is the same as those masked as ineligible.

So if it does not award the 9.8%, it must be new.

How about Visa Signature? Should still be online, right?
 

yiron

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For the record, my last top up with CIMB Platinum was on Dec 7th, posted Dec 9th. I got the 9.8% in Jan. the description is the same as those masked as ineligible.

So if it does not award the 9.8%, it must be new.

How about Visa Signature? Should still be online, right?

Yup, CSO said that Visa Sig will get 10%.
 
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