Hi zhaojun, we would like to dedicate our first official post to you.
First and foremost, we would like to thank you for considering our product and to apologize for your bad experience and confusion.
Thank you and sorry.
The listing you have seen in Shopee belongs to our ex-partnership (Nett Nett Club). We have contacted them to remove their listing. In addition, our pomade has never been $49.90. It is mistake on their part and we have talked to them.
We are not listing our product on Toy Outpost anymore. Should you wish to purchase our Original Pomade, you may do so on our official website.
https://gersonand.co/collections/frontpage/products/gerson-co-original-pomade
To make it up to you. We can offer you a complementary bottle of Original Pomade. If you wish to receive it, email us at support@gersonand.co and we can arrange a meet up.
Thanks and have a great day.
1) Thanks for the fast reply, especially within hours via forums.
Its either your colleague/friend/s must have been following the thread and quickly relay it to you or you actually been here the whole time...which is good though. more community relays.
2) I have email my enquiries to you at 5pm. Hope to hear from you soon.
Either way, im still plan to purchase it once my uppercut is done.
3) Its false-advertising though. Thats not good. Glad that you've remove it asap.
4) My initial question too, and based on the Picture, it states "...we have begun spending home brewing more of our Original Pomade.." . Do you guys really home brew your products?
I dont need @nichsong to answer me that question since you are here after all.
Anyway, i would love to chat with you via email (still have yet to get your reply) and Its great to hear from you here.
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