View Single Post
Old 24-03-2019, 10:05 AM   #3091
K202020K
Senior Member
 
Join Date: Feb 2017
Posts: 2,315
Yes withdraw on exact day of FD maturity
Yet was slap with a $30 charge though I manage to get it waive after much efforts with the duty manager but this was totally uncalled for

No other banks or even financial institutions that I have encounter enforced such charges

For this its in my blacklist for good
I see. On FD maturity date, the auto-renewal transaction has already been executed by their computer system at midnight.
If you changed your mind, you should have informed the bank at least one day in advance to avoid this transaction from being executed.
Can go down to any nearby bank branch or by phone call to their service hotline
But it's good to know that they had waived the said charges in your case.
Good day.
K202020K is offline   Reply With Quote