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Old 24-03-2019, 12:06 PM   #3092
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erikospeed's Avatar
Join Date: Oct 2001
Posts: 1,497
I see. On FD maturity date, the auto-renewal transaction has already been executed by their computer system at midnight.
If you changed your mind, you should have informed the bank at least one day in advance to avoid this transaction from being executed.
Can go down to any nearby bank branch or by phone call to their service hotline
But it's good to know that they had waived the said charges in your case.
Good day.
Yet to experience a single financial institution that enforce such charges. The first and last for me.
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