View Single Post
Old 11-04-2019, 10:41 PM   #7280
Habrosus
Supremacy Member
 
Habrosus's Avatar
 
Join Date: Jul 2005
Posts: 9,085
Hi, i extended my Digi SSL on 3 Feb 2019. Based on this, does it means that i need to extend by 18 Apr 2019 or earlier (75 days validity)? If I go in on 19 Apr, will be too late right?

Any other way to extend? I tried using to app but was unable to log in.

Please advise.

Thank you.
Don't quite understand you...

75 days is the grace period between the time the card is deactivated, and the time it'll be terminated if no action is done during that time.

On 3 Feb 2019, you subscribed to SLL? If so, how many days' option did you choose? 1 day, 180 days, or 365 days?

Apart from the app, you can use the USSD code as well. *128#

As for the app login, see if you can do a registration if it doesn't let you log in with your old password. There's an app upgrade a couple of weeks back, and the new password requires stuff like a symbol, a capital letter, etc.

Otherwise, go to Digi Community and seek the help of one of the staff there. Or, do a live chat online with the staff.
Habrosus is offline   Reply With Quote