i bought the tickets using the desktop PC from easybook website,
i dun have printer to print out, can i just show them my email (from my hp) to board the train ?
KTM website user registration need IC/passport number? Hmmm...
sharing my 1st time experience,
-you'll have to collect ticket on lvl 1. (the Q maybe super long)
-show them the page with QR CODE.
-they will scan and pass u a physical tix.
-30 mins before the train depart, the sentry will let you pass.(prepared the ticket on hand)
-the Q at the sentry often goes way down to lvl 1 shelter.
(super super HOT in the afternoon)
-the walk can be pleasant one or a rush one depends the crowd and the train seat u wan to have.(the most stand in one of the train cabin.)
-i suggest to scan sing at man manning counter.
-reverse walk back, to get stamped for mal custom.
-too bad no photo taking(don get caught i guess)
-5 mins to enjoy the scenery!!
Is the exchanged ticket at L1 in the form of barcode instead of QR?
After obtaining that, we go to L2 and scan at electronic gantry or show to an officer there?
we were 2 mins late the recept at counter said exceeded time and refused to print for us...
How much earlier before train departure did you get to the counter? Were you late due to a long queue, or did you actually arrive late at the station/counter?
And, you just showed them the e-ticket from your EasyBook PC-booked, no need to print then? To exchange for the physical ticket over at SG side, that is.
i booked for 11am ticket, i reached counter at 11.02am, but i think suppose to reach 30 mins before 11am (not too sure)... i even told them the senior citizen suddenly had a bladder problem so we had a bit delay... no use... they dun give chance at all
i manage to get someone print out the ticket for me, but also cannot exchenge as exceeded 2 mins...
i booked for 11am ticket, i reached counter at 11.02am, but i think suppose to reach 30 mins before 11am (not too sure)... i even told them the senior citizen suddenly had a bladder problem so we had a bit delay... no use... they dun give chance at all
i manage to get someone print out the ticket for me, but also cannot exchenge as exceeded 2 mins...
more detail story
Quote: If you already have your printouts, just go up to the 2nd floor...Unquote.
So no need to get another ticket issued at the KTM Counter if purchase online?
Just showed them the e-ticket from online-booked, no need to print then? To exchange for the physical ticket over at SG side, that is.
This is what I understand, after taking the SG>JB shuttle the other day, and checked with the counter here:
For SG>JB:
- Have to use your e-ticket to change for physical ticket.
- Reason being that over here in SG, they don't have the scanner to use on your e-ticket.
(Note: Don't need to print hard copy of your e-ticket before you go collect your physical ticket. Counter can issue physical ticket just from the QR code on your phone.)
For JB>SG: (As shared by some members here before)
- Just present your e-ticket from your phone when boarding.
- Officer will scan from your phone.
- Don't need to change for physical ticket at the counter.