View Single Post
Old 24-04-2019, 07:59 AM   #1545
maumu
Master Member
 
Join Date: Jun 2000
Posts: 4,607
kns, yesterday kena a 'missing exit' at mrt and charged $2, although not yet posted.

how can the dumb system allow people to leave the station without tapping their card? ridiculous.

hope it'll resolve itself so I don't need to file any claim. first time have bad experience. previously on ez-link no such issues before.
an update:

not sure if it's because I called in to service hotline yesterday, or it auto-rectify itself, but the 'missing exit' penalty is gone when I view the simplygo app history.

so maybe like one of the bros here, it's the same experience, if u experience 'missing exit', wait for three days to see if it'll auto-fix itself.

for me, it happened on 21 April and today (24 April) the penalty disappeared.

hope it helps.
maumu is offline   Reply With Quote