View Single Post
Old 02-05-2019, 10:08 PM   #5359
AhPohPoh
Junior Member
 
Join Date: Apr 2019
Posts: 74
No worries. Take your time. If you have any queries regarding anything to do with maxigain or account opening or what, just pm me and I can pass you her number.

Just want to put it out there that I’m not at all related to her. Just promoting her cause of all the Acquistion officers/RM that I’ve encountered across various banks, she’s the only one that amazed me with her level of customer service.

Just one of the incidents which happened:

She’s actually a Citigold AO. So I messaged her awhile back on a Saturday and asked when she was free cause someone I knew wanted to open a CitiPriority account or do they have to go to a branch. She said she’s out but give her 2 hours and she’ll go back office to print the documents and meet my friend at wherever my Friend was. I said she really didn’t have to but she said it’s fine.

She flew down within 2 hours and helped my Friend to open her priority account. I messaged her later to thank her, and asked her why she was willing to come down on a weekend. She said customers are hard to come by and important no matter how small.

She thanked me for referrals and said that someday if for some reason someone I know can’t go to bank but want to open a normal Citibank account but can’t go to branch for whatever reason, she’ll go down to meet them even though she won’t be earning any commission.

Especially in an environment when I have to call a bank multiple times to even get a callback when I’m interested to open priority/private bank account.... this kind of working attitude a bit rare.

thank you very much but i am still reading about it
AhPohPoh is offline   Reply With Quote