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Old 07-06-2019, 12:49 PM   #5392
itfans
Junior Member
 
Join Date: Aug 2004
Posts: 24
I received my item but not as described so I contacted the seller for return and refund .. only few days later the seller replied me via whatsapp and said ok with return address given but when I submitted the return request at Qoo10 (with attached of the Whatsapp screenshot) , the seller just mia and no response.. system just showed ""Return approval is waiting to be processed. You need to return items to seller after seller's approval.Seller's return address will be displayed soon"" .... contacted Qoo10 CSO and they just said need another week to investigate ..WTH ...
Dun want to be stuck, how should I proceed ah?
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