View Single Post
Old 11-06-2019, 09:12 AM   #2990
kw442
Master Member
 
kw442's Avatar
 
Join Date: Dec 2000
Posts: 2,589
Interesting findings, especially on the cons. Did you request assistance from their support on the slow speed for OpenVPN. For torrenting, maybe you can try their US, UK, CA, DE, IT or NL servers.. Not all server allow torrenting. If you connect to a server that doesn't support torrenting, you will be rerouted to one of the US, UK, CA, DE, IT or NL servers.

https://support.surfshark.com/hc/en-...ith-Surfshark-
Emailed Surfshark support & tried their method but no improvement so waiting for their reply.

Speed tests were done on a wired connection running Windows 10 with Speedtest app.

1) Connection = Direct, No VPN
Server Ping Download (Mbps) Upload (Mbps)
Singapore 2 577.30 574.77

2) Connection = OpenVPN, TCP
Server Ping Download (Mbps) Upload (Mbps)
Singapore 361 5.00 18.00

3) Connection = OpenVPN, UDP
Server Ping Download (Mbps) Upload (Mbps)
Singapore 182 24.71 6.85

4) Connection = IKEv2
Server Ping Download (Mbps) Upload (Mbps)
Singapore 181 38.50 45.41

Disabled the NetBIOS over TCP/IP and executed commands as specified in support email.

1) Connection = Direct, No VPN
Server Ping Download (Mbps) Upload (Mbps)
Singapore 1 575.24 577.75

2) Connection = OpenVPN, TCP
Server Ping Download (Mbps) Upload (Mbps)
Singapore 369 1.91 21.70

3) Connection = OpenVPN, UDP
Server Ping Download (Mbps) Upload (Mbps)
Singapore 180 9.40 189.19

4) Connection = IKEv2
Server Ping Download (Mbps) Upload (Mbps)
Singapore 213 35.25 32.35

The ping is very high (>150 ms) when my ISP and the servers are located in the same country.

I was expecting around 100 to 150 Mbps download speed when connecting to a VPN server in the same country as my ISP.
kw442 is offline   Reply With Quote