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Old 11-07-2019, 08:56 PM   #362
Durian Shell
Junior Member
 
Join Date: Jun 2018
Posts: 90
I initially tested only with the synced STB RC which was correctly set up and then with the TV remote alone. Result is the same even after I reset my TV- both RC for the STB and TV only can work on TV once the STB is turned off .. if the TV IR is spoiled it wont work at all, right? but it works only once STB is off..sounds like there is some sort of conflict that disable the TV IR when the STB is on .. called NMS but they said they have never heard such thing..
Did you follow the correct step to do RC setup? You follow the video?
You reset your TV for what? you misused it.... Maybe you damage your TV. LOL
I agree what NMS told and explained to you...
Call TV and STB service center to solve your problem.
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