Thanks for all the replies.
Yes I know what is Qoo10 purchase description -- it is NOT item info in the Qoo10 listing
After making payment on 11/7, the following is the Qoo10 purchase description for the Dell monitor
https://i.imgur.com/7xQBZUn.jpg[IMG]
As some have suggested, Dell may have just looked at the Qoo10 pickup voucher only & not looked at the Qoo10 purchase description (above). Not sure why.
[U]Nevertheless, as an update[/U]:
After some to-and-fro (started from 11/7 till today 15/7) -- including contacting Qoo10 customer service and request to return & cancel the purchase --[B] I finally managed to get an official invoice from Video-Pro[/B]. See below:
[IMG]https://i.imgur.com/gcdyPRt.jpg[IMG]
I've submitted the above invoice to Dell for warranty registration.
As you can see from the above Video-Pro invoice, [B]the interesting thing is -- the purchase price listed in the above invoice is $222.27 (including GST)[/B] -- which is [U]different compared to the $239 price in the Qoo10 purchase description[/U].
Useful if anyone know -- how the price $239 on Qoo10 listing & Qoo10 purchase description -- end up as $222.27 on official invoice from seller.
If seller (Video-Pro) is willing to provide invoice now, why didn't seller automatically issue invoice during when customer collect the item?[/QUOTE]