Hi anybody facing this problem from Maxsoft? I have a Joy Con having drifting issue and within warranty. Bought from Lazada with warranty (higher price than those export sets).
However when I emailed Adrian he said need to bring the packaging box over. ?! Who keeps the box after opening? From his tone, he looks like his is going to evade the warranty repair for my joy con. Is there anything we can do?
All these claims from Nintendo saying will fix our joy cons for free even out of warranty but these local distributors are doing otherwise.
Do you still have your receipt and which lazada shop you buy from? The serial number on your machine at the bottom if it is local can be check at maxsoft side if it is local. Why keep the box is because there is serial number on it. Your joycon packaging also have serial number on it.
That say local distributor are not nintendo. Fixing joycon for free only happen at usa side not all region.
They will fix your joycon within warranty period that is 3months from your date of purchase