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Old 09-11-2019, 03:35 AM   #615
Master Member
Join Date: Apr 2007
Posts: 2,994
Thought they said something about extending the warranty? Maybe can have a look at their website to see if you guys can extend or not.. nt sure if it applies to the chairs you guys bought

Meanwhile the chair in my house is fabric, heng dont have this problem
I think the issue is secretlab sell us expensive chair when we claim for warranty they dump us out as if we are pest.

If it canít last through 2 years warranty. Itís hopeless to pay a premium.

Good luck to the rest for brought them.

As for me I never believe their company.

A company they have such high margin yet lousy support donít deserve to be support by local community.
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