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Old 18-11-2019, 01:29 PM   #2767
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Just realise that they haven reverse that fraudulent charge on my account also. Same relates to

Amazon *Mktplce EU-IT 800-279-6620 LUX

Do we need to lodge a complain to MAS before OCBC will take action? why is it affecting users credit rating?
Other banks procedure would have been to issue a credit to that "unpaid" amount under dispute so that it does not appears has unpaid with outstanding interest.

So this become a problem with OCBC when they dont do anything at this point of time while transaction under dispute.
Hi swordspirit,

We would like to help check on your dispute status. Please drop us a private message with your bank registered mobile number.

We will do our best to respond to your posts as quickly as we can. However, outside of office hours and for urgent matters, please call 1800 363 3333.

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