just to share my experience -
rm also called me to discuss other citibank products. i said not interested
i was at counter 9, so moved most of my funds into cimb fd 3 month tenure (1.7% interest) yesterday
this morning i wanted to move out my remaining funds but got locked out of citibank online banking. live chat was down, couldn’t call thru hotline either so i went straight to the citibank branch.
they unlocked online banking on the spot, FAST out rest of my funds and closed acct. interest for dec 1&2 they paid me in cash.
easier and less headache to do in person. think online banking will keep having problems + jan 2020 will have 2nd mass exodus
rm also called me to discuss other citibank products. i said not interested
i was at counter 9, so moved most of my funds into cimb fd 3 month tenure (1.7% interest) yesterday
this morning i wanted to move out my remaining funds but got locked out of citibank online banking. live chat was down, couldn’t call thru hotline either so i went straight to the citibank branch.
they unlocked online banking on the spot, FAST out rest of my funds and closed acct. interest for dec 1&2 they paid me in cash.
easier and less headache to do in person. think online banking will keep having problems + jan 2020 will have 2nd mass exodus