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Old 13-12-2019, 04:39 PM   #2817
OCBC Bank
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Join Date: Sep 2013
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Here is some feedback:-

OCBC (and other) banks rely upon MCCs to determine exclusions and the points that credit cards earn. These MCCs are not state secrets and yet you make it impossible for customers to determine what the MCCs are of vendors and of any transactions they make on credit cards and then point customers to opaque T&Cs.

There is no transparency.

You should at least list the MCC for each transaction on the online banking - it wouldn't be hard as the information is already included in each transaction.

The only reason I perceive for banks not to do this is that they are trying to make it as difficult as possible for customers to determine what rewards their cards will earn. No earn, no pay, more profit.
Hi someusername,

Thank you for the further feedback.
We will share this post as well with the relevant department for their review and consideration.

^DG
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