Arandalo
Master Member
- Joined
- Feb 22, 2014
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Thanks for sharing this ...
I was also unable to recontract online as I had terminated the SurfValue plan before fibre end date ... luckily saw your post earlier else I would have spent time trying to figure out why ...
I proceeded straight to M1 Shop to get it done (downgrade from 1g to 500M).
Was a little surprised that the new plan cut over was immediate .. thot it would start when existing plan ends.
I was given a new SIM card on the spot.
Home fixed line number remains the same.
Did you have to pay any fee to downgrade? If so how much was charged?
The new plan started immediately as it's considered as a recontract.