i also having my trip in 2 weeks time
anyways scoot *should* probably will refund us the air ticks money if the flight were to cancel under unforeseen circumstances.
i tried call scoot hotline 20 mins still nobody attend to me.
YEa, same experience, nobody pick up..
Yea.. i put speakerphone and just let it ring itself while i do myu own stuff. 1 hr also nobody pick up. LolI call them in Malaysia, 15 mins still busy.
Ask my sis in Sg to call them, after 45 mins still busy
if im not wrong, scoot offers full refund for tickets to taiwan. check their website for latest.
https://www.flyscoot.com/en/announcements/update-on-coronavirus-pneumonia-situation
Ahh thanks. Currently only for customers affected by entry restrictions.
Therefore i guess only valid for most of us when Taiwan officially start a travel ban for all singapore flights.
Now if we cancel/postpone the trip ownselves due to safety/health concerns as well as concerns for being quarantined in taiwan upon landing will have to bear the whole cost without refunds i guess..