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Old 26-03-2020, 03:24 PM   #7501
Supremacy Member
Join Date: Apr 2001
Posts: 5,370
Better go to the branch.

I tried to call their hotline - was told high traffic and told to use chat or secured email.

I opened the chat - was shown that chat was "temporarily" not available.

I sent a secured email - no reply for two business days.

Just in case they charge you for fall-below fee after you emptied your account prior to proper account closure (shittyBank is capable of doing this type of BS, especially recently), I suggest you go to the branch to close account and withdraw your balance.

Do note that any account balance must be withdrawn either in cash or in cashier's order; no splitting between cash and CO.
Oic, thanks for your advise.
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