Microsoft Surface

Jimmy Liddel

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Anyone knows if the surface pen spring can be replaced or repaired? My pen detaches itself where the top part flies out
 

pixoria

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I just brought a new Surface Pro 7 from MS Store online, and it is a DoA unit.

How come after these years the QC is still that bad?

I remember when I brought my SP4 from Challenger City Square Mall it's a DoA unit also and I need to go another outlet to get the replacement.
 

trenzterra

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I just brought a new Surface Pro 7 from MS Store online, and it is a DoA unit.

How come after these years the QC is still that bad?

I remember when I brought my SP4 from Challenger City Square Mall it's a DoA unit also and I need to go another outlet to get the replacement.
DoA means cannot turn on etc?
 

stdemon

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Hi guys, I'm thinking of getting a surface laptop. Just would like to know in terms of warranty and servicing.. I heard you have to ship overseas if there's any issues with it. Is that true?

Is there no service centre in Singapore?
 

gld998

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Hi guys, I'm thinking of getting a surface laptop. Just would like to know in terms of warranty and servicing.. I heard you have to ship overseas if there's any issues with it. Is that true?

Is there no service centre in Singapore?
One to one exchange. A courier will swap the unit with u

Sent from Sony SGP771 using GAGT
 

htngwilliam

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I won’t say swap. SingPost will send someone to pick up the damage unit. You will get a replacement a few days later
 

joesph

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I won’t say swap. SingPost will send someone to pick up the damage unit. You will get a replacement a few days later
or pay 1st full price of unit, later they refund you. check if now got, long ago I did that

Sent from Samsung SM-G980F using GAGT
 

Yihaoong

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It's like this
Out of warranty, your replacement will cost much much more.

Since it still can charge, just use it until it die and get a new surface or another laptop.

Don't bother fixing it. No worth the time.

Anyone have experience with claiming warranty even after it expired? My surface book 2 is about 1.5 years long, suddenly the laptop cannot be charged using the charger. It still charges using type-c, and the tablet mode also can be charged as well.

I talked to the support, they offered me 1 to 1 exchange for $900+ which is ridiculous considering the exchange isn't even a new unit, and this laptop is barely even 2 years old and its already having hardware issues like this.
 

iduncheckmail

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Anyone have experience with claiming warranty even after it expired? My surface book 2 is about 1.5 years long, suddenly the laptop cannot be charged using the charger. It still charges using type-c, and the tablet mode also can be charged as well.

I talked to the support, they offered me 1 to 1 exchange for $900+ which is ridiculous considering the exchange isn't even a new unit, and this laptop is barely even 2 years old and its already having hardware issues like this.

To be fair , out of warranty , other manufacturers won’t even let you have a refurbished replacement set at below retail price .
 

Teo Ming Ern

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I wonder why they don't just replace the charger or the charging circuit? Why not take it out to a laptop repair shop to see if they can do something?
 

Cissiboy

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bought one of my corlicks' one (SP5) to Digital hospital and they said they could only change battery, if anything other than that you needa go Microsoft..
Last week episode.
 

Teo Ming Ern

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bought one of my corlicks' one (SP5) to Digital hospital and they said they could only change battery, if anything other than that you needa go Microsoft..
Last week episode.

Woah! That's bad... ifixit rates the repairability at 1/10... so there...
 

kaixin18

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I have a replacement set Microsoft SP4 256GB i5 8GB for sale. Just received the replaced set barely 10mins ago. Comes with the keyboard (used) and Arc Mouse (used). US power plug.

I've bought a Samsung tablet last weekend, so no trades. I don't need a laptop/PC for my current usage.

Please PM with your price if interested.

Thank you!

bought one of my corlicks' one (SP5) to Digital hospital and they said they could only change battery, if anything other than that you needa go Microsoft..
Last week episode.

Woah! That's bad... ifixit rates the repairability at 1/10... so there...

I just brought a new Surface Pro 7 from MS Store online, and it is a DoA unit.

How come after these years the QC is still that bad?

I remember when I brought my SP4 from Challenger City Square Mall it's a DoA unit also and I need to go another outlet to get the replacement.

anyone know where to get screen protector for SB2/SB3 ?

hi all. my bf bought me the surface pro 7 but can i use SIM for the internet? if yes which telco you recommend getting the SIM from? is there a SIM slot or its to be put into the same slot as the SD card? also any recommendations for buying screen protectors and cases? my bf and i went to a few shops in burlington square and sim lim square but the vibe wasn't good so we left the shops. thanks.
 

joesph

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hi all. my bf bought me the surface pro 7 but can i use SIM for the internet? if yes which telco you recommend getting the SIM from? is there a SIM slot or its to be put into the same slot as the SD card? also any recommendations for buying screen protectors and cases? my bf and i went to a few shops in burlington square and sim lim square but the vibe wasn't good so we left the shops. thanks.
sp7 got LTE? use the type cover enough, no need protector

Sent from Samsung SM-G980F using GAGT
 
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