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Old 23-07-2020, 09:00 PM   #1
everyoneall
Junior Member
 
Join Date: Dec 2015
Posts: 18
Angry DBS Black Amex - Shopee & Qoo10 transactions tagged under wrong Professional Services MCC

Hi,

Recently, DBS Black Amex Credit Card offered "6% cashback on all spend" promotion from 1 Apr - 30 Sep 2020. Cashback will be credited after 60 days.

After 3 mths, DBS confirmed that all my Shopee and Qoo10 transactions to the DBS Black Amex Credit Card - since Apr 2020, are all tagged under Professional Services MCC (Merchant Classification Code) instead, and are excluded from the 6% Cashback.

DBS claims it's Merchants' fault that tag the MCC Code wrongly. But, strangely, it only happens to DBS Black Amex Card. It doesn't happen to other DBS credit cards (eg. Live Fresh VISA, SAFRA MC, etc). And, I find it too coincidental, that both Shopee and Qoo10 tag same wrong MCC code together.

So, do take note, when you spend on the DBS Black Amex credit card.

Regards.
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