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Old 25-07-2020, 10:58 AM   #13
Lex1989
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Join Date: Nov 2008
Posts: 11,668
Branch sign up on 19/7 get Sim on the spot

20/7 morning received sms porting approved will port over from 11pm and 3 hours disruption.

21/7 plugin MR sim. guess what
NO SERVICE except incoming SMS.

Livechat them, Try everything they ask to set APN, off volte, restart, reinsert sim etc. NOTHING HAPPEN
They will investigate. ok i wait

22/7 NO SERVICE
Livechat them again, Repeat the setting and i have try using 3 phone. Still no luck.
They will investigate again. ok i wait

23/7 NO SERVICE
Livechat again, Their reply: M1 has already updated them that it was resolved.
But myside still no service, asking for sim replacement> NOT FREE need to pay $32.1. asking send sim card back to them for investigate> no place to send.

24/7 NO SERVICE
again livechat reply the same M1 has already updated them that it was resolved. I got NOTHING to say, keep repeat problem everyday. if i never livechat them, they will think the problem solved. and collect my bill every month.

NO SERVICE CENTER if got problem LIVECHAT ONLY
Able to use your previous sim? Could be porting not possible?
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