boredboiboi
Master Member
- Joined
- Jun 12, 2010
- Messages
- 3,958
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A bit lazy to. Pru customer service at best also assign me a new agent, but I also won't get to meet the agent right?
Assign liao maybe can?
A bit lazy to. Pru customer service at best also assign me a new agent, but I also won't get to meet the agent right?
Assign liao maybe can?
Their customer service at Raffles there? But double work sia.
Our Prudential Customer Service Centre on the 1st Floor of Marina One, East Tower will be opened by appointment only, from 2 June 2020.
From google
I probably need to call again? The last call they told me they will get the existing agent to call me, which she still didn't. In fact, today I see the whatsapp message not even blue ticked.
That's why I finding via forums. Shrugs. Now no roadshows.
Helloooo, I’m a Prudential agent. Can you drop me a pm instead? Have yet to hit 10 post and am unable to drop you a pm yet
Hi, do you mind using your real account? Thanks.
How you know that person got real account?
Hi, do you mind using your real account? Thanks.
lololo this thread is funny
why don't you call the contact centre and get them reassign a new agent? dont bother to wait for the current agent
You are thinking too much.
Why don't you just go direct to Prudential and request for a servicing agent?
if that person is really gonna be your prudential advisor, you will know more about that person than any "real" forum account that person might have. it's a regulator profession.Wakao, I really doubt anyone would create their first account and call themselves SexyCheng.
An account since 2013 but never ever post before?
Paiseh, I paranoid.
why don't you call the agent? if that agent still doesn't reply. call prudential and tell them that agent isn't responsive and ask them change again?OK, it is my fault, I didn't type the full thing. But I did post at the Getting Started thread.
I bought this policy from a friend. She has since left. A random agent was assigned to me.
Some time back I messaged her. She said she will get back to me the next day. I have since waited for 2 weeks. In between I also did send her another message which she ignored (don't even have blue tick).
I did call into the customer service centre. They told me they will get the current agent to contact me.
why don't you call the agent? if that agent still doesn't reply. call prudential and tell them that agent isn't responsive and ask them change again?
erm cause if message, the person can feign ignorance, i.e. forget to reply. but if call, unless the person purposely out to avoid you, there is no reason to not answer unless the person not at the phone at that time. so it's like putting the person on the spot?Message don't reply, what's the difference with a call?
But anyway, just did. Never pick up.
erm cause if message, the person can feign ignorance, i.e. forget to reply. but if call, unless the person purposely out to avoid you, there is no reason to not answer unless the person not at the phone at that time. so it's like putting the person on the spot?
works??????I get what you are saying, but it more of works just amongst friends.
works??????