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Old 08-04-2008, 12:09 AM   #52
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shiahzy's Avatar
Join Date: Sep 2007
Posts: 1,231
i'm a new mac user here
i just got my macbook not even a month ago. so yeah.
the 1st macbook i had, had hinges problem after about 5 days of use. so i brought it to epicenter to check it out. they told me they could do nothing, but replace a new one for me.

then 2 days after, they came to my place to collect the macbook.
after another few days a macbook came (which is almost 2 weeks ago), now, with the new macbook, the hinges problem came back again.
is there any way i could solve this problem without having to direct it to apple?

from what epicenter told me, the hinges (hardware) isn't covered by the warranty..
so yeah.

Did you get it from Apple Store online or epicentre?

You can claim that the hinges problem is a workmanship problem and that is spelled out in the warrantly. Epicentre likes to use the excuse of "not covered under warrantly" to turn people away.

Try other service centres for a secondary opinion.
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