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Old 08-04-2008, 11:32 AM   #59
shiahzy
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Join Date: Sep 2007
Posts: 1,231
Actually service centres do not arrange for pick-ups of spoilt units. They are right to say that, but being that rude is unacceptable.

Maybe you are new, but with the case number, you can just call Apple online directly to arrange for a replacement. You don't have to verify it at the service centre. Apple online will only need to see a case number to process the replacement, and they don't care about the rest.

I pity you that you are subjected to such bad services. Personally, I don't like visiting the service centres because of what you have experienced. But if I have to, I would try Micro2000.

In case you are wondering, you are still under the 14 days RMA because warrantly is tag to machine serial number. So no worries, you are still eligible for replacement or refund.
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