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Old 17-04-2011, 10:53 PM   #12
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Join Date: Jan 2001
Posts: 12,846
Reviews and feedbacks
These are the reviews from HWZ's Mass Order forum only, not including those ordered via email and those orders made in 2006/2007 via "group buys".

Take note only 1 out of 20 orders provide feedbacks.
There are more much more positive feedbacks from those who purchased via email.

We are conducting at least three MO, one is for Nespresso Machines, one is for high end semi professional espresso machines, one is for Herman Miller Chairs.
Yes we only conduct MO on quality products.

The amount of Nespresso machines sold in this MO had probably reached around 500+ to date since 2006. I'm proud to say there's no negative feedbacks to date and i've provided many solutions to many users here.

There's lesser reviews for the chairs as most ordered via email.

The following feedbacks are real by real forumers and HWZ houses the most notorious critics in Singapore over hardware.

You can see on the right of each following comment there's a green cross.
Click on it and it will bring you to the day/date and post, and you can be sure everything you see here are real.
If my memory serves me right, at least 2 Moderators of this Hitwise #1 forum had purchased from me.
Hi unwanted

Thanks for your help
I just receive my Le cube Titanium n the acessories this afternooon :)
later going back can to enjoy my coffee lao..

Cheer for your good MO offer..
got mine heh..
I got my le cube from tis MO.
Enjoying the machine at home now.. :D
if u still not sure go takashimaya to their counter to see n try. before buying..
I gone down 2 times to see before buying here..
Excellent MO - have received the machine and freebies. Thks!
I received my Le Cube on Friday with lots of capsules for a while & and milk frother :)

no problem with order and delivery! perfect!
so don't wait to order yours :)
Same here.
I got my le cube, with the milk and tons of capsule and the extra freebies :)
The machine is convenient to use and clean, not forgetting the the amount of crema you can get. Thanks for this great MO.

Hi bro,

Just wanted to let you know that I've been enjoying the nespresso machine I've got from you the last time. I went to Taka a few weeks ago to buy some capsules and this nice indian chap gave me 6 free ones as samples. Ended up buying 20 more without 2nd thoughts, haha!
Just wanted to thank Unwanted for everything. Placed the order last night and receive everything tonight. Wow..
yeah... another happy buyer here... although i only buy the cups... received within 2 3 days after order at my doorstep... thumbs up for you, Unwanted :)
Another happy buyer & user here...Thumbs up for Unwanted!!!
got my stuff today...

wanna say tks to unwanted and his fren...

unwanted .. thanks got my machine last nite .. I need more capsules .....
Got my Le Cube today, simply adore it thanks unwanted :D
Got my machine yesterday. Thanks!! :)
Yo got my machine tonight, Thanks! :D

You were saying no more orders "while stocks last"...does this apply to capsules too?
received it tonight! thanks unwanted for the service! :D
btw, do we need to register for our warranty?
Ordered capsules from TS and got them next day :D Had a minor issue with the dispenser and was resolved very quickly too. In summary... great service and seller!!
Items received with thanks. Reliable & pleasant dealing experience ...twice over !
Just rec'd my items, Thanks. Fast n Reliable Seller.
Received order yesterday, Thanks for the fast and prompt replies throughout!
thumbs up for bro unwanted
Just placed my order. Thanks Bro unwanted for your patience in answering my queries and for the uber prompt email replies!

Looking forward to joining the Nespresso family!

Hi, received my order overnight less than 24hours! Thanks for the fast shipping. Everything seems to be fine finally got my comeplete Nespresso setup.

I will get more capsules once I'm running low and when my girl and I establish what flavours we like best.

Once again, thanks for a easy transaction, fast communication and shipping. At first I was skeptical about parting with such a huge sum of money but you have certainly proved me wrong. An asset to HWZ coffee fanatics.

Just want to say Thank you to unwanted. I placed my order last Tuesday for a Le Cube Titanium and an Aerocinno, paid up and got the machines 3days later on Friday evening. Fast and fuss free. Everything's working well and each morning everyone looks forward to waking up because there is excellent coffee waiting for us! You have no idea how much difference these Nespressos have made in our lives! Now we're trying to work out which flavours we like.

Great seller and great thread. Do keep it up!

got everything from the courier yesterday!

upz for a fantastic seller!
Many thanks unwanted and all the guys behind the scene for putting the hard work to make this MO possible. Kudos!
Just got my machine. Thanks for the quick delivery!

Everyone in the family has had a cup already! Guess its gonna be a sleepless night..
Thanks Unwanted and company!

Received my order of Citiz, Aerocinno & double glass cups 3 days ago. :D
Its really a good buy - other than brewing coffee, i used the machine on my cup noodles and made steam milk drink :s13:
hi unwanted i have received the machine and caps, thanks for the hassle free order process and quick courier arrangement!

- aka giraff
got my stuffs! Upz for you.

Got my citiz and milk yesterday night and had my first cuppa that very night! Caused me to stay awake till very late! I have a little problem with the milk thing. Cannot seem to keep tight properly. Milk came oozing out of it during frothing... Quite a mess lah! The coffee tastes great though!
Bro upz for you.

Anyway, to add to this comment, I got a Citiz. If any bros here can afford I advise to go for the Citiz, you will have greater ease for both tall and short coffees :)
Ordered a Citiz on Saturday and got it on Sunday!

Thumbs up for great service from TS! :)
Recieved it this evening and made my first cuppa, super easy and the coffee is superb! Thx to TS for the good lobang! :)

thanks for the coffee machine bro...
great stuff manz...

all my frens luv the coffee .... most of the capsules are all gone liao...
received the discovery box! thanks bro.. perfect :)
received my order today. first time ordering, was very impressed by the efficiency, surpasses that of nespresso-sg, will definitely order again

if there are any xmas capsules left let me know! i'll be interested to sweep some.
Recieved all the capsules today. Super fast service, faster than a Lambo.
Thanks bro.
Thanx bro... Gotten my stuff today...

Will be ordering more....

Thumbs Up for yr efficiency
Hi unwanted,

Just want to thank you for the easy ordering process and quick delivery! I absolutely love the machines and the capsules! Been just 2 days?.. but I have made more than 12 cups already. :p Think will have to order more capsules soon, after we find out what we like!

Thank you once again!
got my citiz & milk today! thanks Unwanted!

i'm on my third espresso for the day!
too bad I didn't get a cup for cappuccino together with
this order...

thanks again! :D
Another happy customer. I ordered a citiz black with milk, within two days after payment, I receive the delivery, on a nice Sunday afternoon.

The machine is really good and easy to use. I've tried making a cappuccino, latte and latte machiato and the foam is really impressive.

Bro, received the cups this morning. Thanks and they are great.
My mom received her machine in Indonesia.
I just got my machine as well in 18 hours.

Thumbs up for such a fast and credible seller
Received my order bro. Upz for you!
I am impressed with TS service and promptness. Will definitely order again. thanks!
Have received my set + capsules and glasses.

Thanks for the prompt service. It arrived before lunch, so we had a great time drinking the coffee.

Will be ordering more capsules and glasses from you in the near future.
Ordered, paid and received 2 sets and assorted capsules. super fast next day delivery and fast response. Thank you for helping me save money, will definitely order more capsules in the future
received mine and am sipping my cuppa as am replying :)
thanks for the fast service mate!!
Hi ! Ordered on Thurs afternoon, delivered yesterday evening, and have nice coffee this morning. Thank you for the quick delivery. :)
Received the machine and capsules. thx.
Received my box and pods.

That was really quick. Thanks a million.

Made an order last night, got my machine this afternoon!

Thanks for the super fast service, bro!!!
Got my order yesterday morning! Thumbs up! :)
Received my Pixie machine today. Tested it out. Extremely happy.
Fast delivery too.
Up for you, very knowledgeable, helpful and quick.

Answered all my questions faster than Nespresso themselves and more responsive than other sellers despite not buying from you

Solved my problem unlike other irresponsible sellers who do not know their products well

BEST SERVICE I have ever encountered online! And the cups look way way better than in picture! Thanks agaiN!
Fast efficient and knowledgeable seller , happy to receive my machine on time. Thanks.
Thanks! Gotten my machine n the cups!
Thanks. Got my machine today.
Thanks man, received machine + accessories.
Gonna enjoy my kopi during this long weekend.
Hey :) got my milk frother today and I am so happy! Thanks for the effort in making sure that my purchases are intact and on time.
Just want to pen my appreciation to 'unwanted' for the fantastic service.
Ordered and ib money for Citiz n Milk n collection of double walled cups on night of 8th Nov, and the whole package got delivered to my door step on 9th less than 24 hours.
Too busy to set-up machine but will do so this evening..kudos to 'unwanted'
hi unwanted. i have just received the delivery of the citiz & milk and I had only just ordered it yesterday.

Very happy with the purchase and the ordering process.
Fast and quick respond with next day delivery. Very satisfied with the service seller provided. Up for u man.

Cheers! :)
Thanks Unwanted

I have received the machine.

I did the bank transfer yesterday evening at 7pm.

I received the machine at 2.10 pm today.

This is my 2nd machine.

Good work.

I would like to say thank you to TS 1st. I receive the machine according to the time I prefer and it is GREAT. I just "hoot" 3 cup of different pod after setting up "The Machine". It was POWDERFUL all I need to do is just wake note which ones I like and avoid those I hate...
Just want to say thank you to unwanted for the excellent service. Much appreciated.
Thanks Unwanted.

Received my machine within the next hour after notifying Unwanted of the late delivery. Upz for you!

Just got my machines (Pixie+Aeroccino) over the weekend. Was wondering which settings (espresso/lungo) are recommended for latte and cappuccino? Also, how much milk is recommended for latte and cappuccino? I know the milk part is probably personal but I just need something to start off.

Thanks in advance.
Got your item via post today. Thank you. BTW do you take in order for capsules??
Just like to thank unwanted for his prompt reply n good service. Finally made my order on Wed night n got e set on Thur afternoon.
I've received my citiz promptly.thanks!
thank you unwanted. great service!!

got my machines and parts.
this is changing my daily coffee dosage. drinking more great coffee daily.
I have received my items. thanks.. excellent service !!!
thanks unwanted.
received my "fire engine" this afternoon and have enjoyed 2 cuppa so far.

fast and excellent service.
will recommend to my friends if they wanted to get the machine.
got it... thanks!

Just want to say thank you to bro unwanted for the swift response on all my enquiries. I have received my pixie+aeroccino this morning and had my first cuppa, love it so much. Thank you for the swift delivery too. Ordered mine on Thursday Noon, and received this morning (as per my instruction).
received my 2 x Citiz + aeroccino3 today. loving it. thumbs up for a good seller with prompt response. :D
Excellent transaction...

from payment to delivery <24hrs...

Got the Citiz & Milk today and made my first cuppa. Fantastic coffee! Thanks again!
Thanks bro, got the GOODS!!
item received. very fast delivery
up for you bro
Hi Bro
Thanks for the swift reply and delivery.
received in good condition.
got my m/c tdy,
thanks for the fast delivery =)
Ordered yesterday and received my goods today!!! I'm really appreciative for the fast and prompt services! Will definitely recommend u to my buddies! Thks again!
Got it today! Thanks for the quick delivery!
Fast and prompt reply by TS on all queries before ordering.

Ordered yesterday afternoon, received today before 12 noon even on Public Holiday today. Already had 2 cups today :D
Received my Citiz & Milk this morning... Machine up and running well so far.. :D
TS has been very helpful with my email queries for past few days.

Transferred amounts yesterday, received my EU citiz milk red, cups, n Djana capsules this afternoon.... Fast :D ... yet to try cuz forgot to get the power adapter for the plug.

Btw, the 230ml water cups come with the squarish kind of handle similar to the 60ml classic espresso cups, which r really nice.
Just got my Pixie this morning and had my first nespresso. :lick:

Upz for this seller.

Bought a Pixie and some capsules from this seller.
Fast communications and great prices. Delivery time was accurate as well.

Just finished a coffee session with my colleagues using this machine.
Will deal with this seller if I were to get another machine again. :D
So happy to have the machine delivered on time! Ordered on Sunday received it today. Thanks.
Received my Citiz and Milk this afternoon. Only got to "play" with it after night class. So far only tried the 2 decaf capsules. Dun dare to try the others in case I can't sleep later haha.
Will try the more intense capsule in the morning.
Thanks for the fast service!
Received my Citiz yesterday but haven't got it out of the box yet

Thanks for the prompt service :D
order my 2nd set late last night and received 1 hour ago.
fast and reliable seller
Wow! I am amazed! Placed my order and got the machine promptly. Thank you so much! Can't wait to try it.
2:30PM, reached my shop front...

Thumbs Up for Bro Unwanted ~

Drinking my first cup of Espresso from the machine now
Excellent service from Unwanted.

Got my BLue Pixie and Aeroccino3 in perfect condition !

Thanks Unwanted for your 5 Star service.
Up for TS, this is my 2nd machine.
Ordered at midnight, and received today in the afternoon.
Provided excellent support to all my issues.

Both times of services are the best online buying experience i've ever made in my life.

Faster and better than ordering from Nespresso directly
Received my machine today in the afternoon
working great now =D

btw which milk(brand) u guys use for the froth?
First of all, tks TS for sending the machine and accessories in record time last week, although I was damn suay to get a faulty aeroccino. The chances are probably 1-5%.

Nonetheless, TS settled it with nespresso for me and I manage to get a 1-1 exchange within a few days. Kudos!

Enjoying my coffee everyday nw
Received my Aeroccino-Red today. Fantastic piece of kit! Thanks.
Thanks for your prompt service. Received my Citiz and Milk today in KL exactly 1 week after I TT the money to your account. Had my first cup of ristretto cappuccino and it tasted great. No need for my daily Starbucks from now onwards...

Only one word to describe the buying experience for
Unwanted: Incredible!

I dropped Unwanted a PM about 2200 hrs about an enquiry and less than 20 hours later, I'm drinking espresso out of the double wall cups I bought together with the Citiz and milk frother. Amazing! Keep up the fantastic work!
Received the caffeine fix today. Awesome service as usual from unwanted. Upz!
Short thank you note to Unwanted. I paid for my Citiz with Milk at 9.00pm or so on 4 April and requested for next-day delivery. Machine came as promised the next day. Brilliant co-ordination services. Tested machine with 6 cups of coffee so far. Plain great!

Will recommend this seller. Prices are at least 20% cheaper, even after taking into consideration Nespresso Boutique's store promotions.

Bought 3 machines and an aerocinno from seller on 3 occasions. Every time was a pleasant experience.
Recently ordered another 2 aerocinno3 from him, transferred money in the money and machines arrived at 6pm. Very very satisfied and impressed with the efficiency.
1) PM Sent with order for Pixie + Cups + Caps hope to be making my cuppas tomorrow :)

2) Payment Sent. YAY!

3) 4 hours from time money got banked in to getting delivery notification! Sweet! Very nice!

4) It arrived!! Under 24 hours!!! Sent my PM with my order yesterday at 10:48am :) arrived just past 10am and I just pull my first shot :)
Ordered my Citiz & Milk + accessories yesterday and bank in at 1130pm.
got my parcel today at 450pm. Really super fast delivery. Thumbs up.
Ordered an Essenza Automatic with accessories and capsules on Thursday night. Package arrived on Friday evening! Now a proud Nespresso owner, waking up in the mornings just got a lot easier :s13:

A big thank you to unwanted - prompt communication and kind guidance throughout the entire process!
Citiz and Milk arrived 3 hours ago
Received my citiz & milk! thx fast delivery!

thanks bro
Finally got my Nespresso today.
It was detained by Malaysia Kastam and have to go claim it back after paying some taxes.
Going to unbox it now.
Got my 2nd machine from this MO. Machine was delivered 22 hours after making the bank transfer. Another thumbs up.
Thanks unwanted for the fast delivery for my citiz with milk + additional capsules! Thumbs up!!!
Another satisfied customer here.

Amazing turnaround time.

Ordered Fri 10pm and delivered Sat afternoon!
Hey unwanted. received the package yesterday and enjoying the coffee now. Will be back to order more capsules when this batch runs out. Thanks for running this mo!
Gotten my Citiz & Milk and the free glasses on Sunday morning! I'm very satisfied with the superb service, the speed of email response, the ability to track delivery, and the unmatched low price. I should have ordered more more more capsules instead or just 3 boxes. Will be back for more!

Btw, do I email you for queries or do I post my query in this thread, or PM?
Just want to say my thanks to unwanted for his quick response, patience and fast turnaround; confirmed my order on Sunday and received the Citiz, with free cups as stated on Monday evening.. great job and value I would say..
Ordered a Citiz, other accessories and 100 capsules yesterday at 1030pm. Received all items today at 430pm!!! Amazing efficiency. Two thumbs up for service and product.
Ordered a citiz, aeroccino and 60 capsules on Sunday night and received this evening. Fast response and good service!
Ordered 3 cups on 17 July @ 10.30pm.

Received them on 18 July 5pm.

Thank you for the fast delivery. Would love to deal with you again!:s12:
Ordered the dark chocolates, descalers and some capsules today at 1AM and received the stash at 3PM, same day! The chocolates taste lovely and without Unwanted, I'll never get a chance to try the sold out LEs Kazaar and Dhjana. Thanks a million!

Thumbs up for the after-sales care for our pixie too (complimentary adapter).
Ordered Citiz and Milk, descaler and some limited edition flavours. All came nicely packed and had the chance to taste the limited edition flavours. Dhjana is really really good! Thank you so much unwanted! Despite the slight hiccup with customs, it is really worth it!
Bought 3 Essenzas and 3 Aeroccinos over 2 deliveries...unwanted is efficient and responsible...
Great seller... the speed of process and delivery is indeed fast... reply on emails are really prompt... no other sellers come near.. will definitely order from u again if i need...
Thanks unwanted bro. Received 4 boxes of chocolate.

Thanks unwanted! Very fast delivery
Hi Unwanted..

Just to let you know the machine has been received safely.

Thanks for the tracking number yesterday, I knew that machine had arrived and able to collect it directly today :D

Top service and fast response
Hi Unwanted,

Many thanks for the speedy response & delivery.

Thumbs up

Will surely order again
Received the capsule that I ordered yesterday, supreme fast delivery services
Ordered and paid Tue night and received yesterday evening. (<24hrs) so fast!

Thanks once again!
Same here, ordered and paid yesterday night and received today afternoon in less than 24 hrs!!

Got his reply and tracking number at 3.30am this morning, work until so late siah!
my Lattissima was faulty.
picked up and repaired in a week or so.
u just hav to email unwanted and he settles the rest.
Just want to share experienced.

Place an order saturday for 2 set of Citiz+Milk & accessories , transferred the money but wrongly put as interbank transfer as it transferred from diff. bank account, while I only stay in Singapore till this Tuesday hence chances to get the products delivered ontime is very thin.

Unwanted is very responsive in email advising me on what to do, He/She advised me to pay by Paypall to make instant payment (but got 5% additional fee) so the stuff can be rushed for delivery. Unwanted told me that once the interbank transferred received in his/her bank account that She will refund my PayPall. So I made paypall payment Sunday Morning, now I have made double payment to unwanted. But trust She will refund me my paypal as soon as She got cash in the bank.

To my surprise, Sunday afternoon I received all the stuff that I ordered in the Hotel...., Superb delivery and very reliable. will order more stuff from Unwanted in he future.

I have not tried the machine yet as I will bring back to my home town. Will post more once I tried the nice coffee at home.

Thanks Unwanted....., Three thumb Up for you..
Very good and fast response by unwanted :) !!!!!

Thumbs UP !!!!

Coffee :)
Like to thank unwanted for the MO, prompt response and delivery. Thumbs up for service. Already had my 2nd cup since receiving machine yesterday night ;)

Btw like to check is it normal for the water to be abit yellowish (like super diluted coffee color) when flushing the water after making a cup of espresso?
Just wanted to contribute my buying experience from this thread.

I got a Citiz Standalone, aeroccino+, cups, bunch of capsules, descalling solution from here, Payment via dbs to dbs trx in adv.

Next day delivery, items arrived in good condition, complete, accurate & everything works great.

Fuss free, best price, superb service!!!

Now, let me get back to my espresso...
Just wanted to share my experience on my purchase.

I emailed Unwanted last Fri past 7 pm to place my order, his team member responded quickly with payment details, money transferred at around 9 pm and my Citiz with Milk was promptly delivered the next day around 3.30 pm.

Sent an email around midnight same day with some questions and got my answers within the hour.

This morning woke up earlier than usual to make myself a cup of cappucino before heading to work.

Thank you.
Fuss free and very responsive!

If you are looking to get your first nespresso machine and hesitant due to the prohibitive prices at the stores.... why not purchase here.

Well I did, got the Limo black Citiz & Milk.

Unwanted and team are very quick with replies to PM, and estimates on deliveries are spot-on.

Overall... very happy with my purchase

Citiz received in good working condition! You are truly living up to your reputation for quick and easy deals! No fuss, no problems. Cheers. Will recommend you to my friends! Now, if only there was some way to get capsules at an even better price!
Bought 3 machines, 1 aero and multiple caps fr unwanted and have been pleased with the response and delivery every single time.
Received Citiz Standalone with the Aeroccino before 3pm today despite submitting my order very near closing time last night! You are truly quick and efficient! Thanks much! Salute! Now, I need to start trying out all the capsules to see which flavors to order next! Btw, do I need to flush the system with water before I start loading my 1st capsule? Please advise. Thanks again.
Ordered on Monday and received yesterday. Quick and efficient indeed. Thanks for everything
Just to share my pleasant and surprised experience.

Ordered my Citiz yesterday late afternoon.
Voilą! The machines delivered to my door step today around 9am! Just in time for my breakfast!:) Truly fast and responsive.Impressed!

A much better shopping experience than the Nespresso boutique. Those sales person in the boutique dun even bother to attend to you or gave you the "You Can't Afford To Buy" look!

More importantly,I don't have to carry back the machines all the way back home!

Keep up the good and prompt service Unwanted!

Last edited by unwanted; 22-04-2017 at 01:06 AM..
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