you are being unreasonable. what's wrong with not allowing the shoe box to be thrown away? it is part of the product original packaging after all, who is going to be liable should the item be damaged during shipping because it doesn't have the cushioning of the original packaging? (for other product types of course)
nope I'm not. I told them ill be responsible for any probs with e shoes. they refuse! my actual weight is 1.5 and they claim its e boxes. removing them and they charge me 6.5.
if this goes on, ill switch to the new freight forwarder off the block. im using them every week. the worse issue is, they repacked down to actual weight for my first 3 shipments, WITH shoe boxes.
shows alot about them.for initial purchases.
are u from cgw?
how much bigger are the shoe boxes compared to the shoes? you are never going to get actual weight shipping due to the low "density" of running shoes. even in the theoretical scenario where they can repack your shoes into another box/container, you will still be charged the volumetric weight for the new packaging (because it will still be higher than actial weight). you were lucky to be undercharged for your first 3 shipments, you can try using them as examples in your live chats, but I doubt you will get anywhere.
once again, I'll say it, you are being unreasonable. and not being on your unreasonable side doesn't mean that I have to be from CGW.
how much then will kena the tax?
too bad, i've never said u're from cgw
i think u have a major problem reading and having ya fat fingers pomping down your keyboard. lucky to be undercharged? more like substandard?
how did u know i tried using them as examples? and why is that undercharged? u mean cgw undercharged peeps for first 3 shipments and overcharge for the rest?
wacko, lotsa loopholes yea?
i don't exactly mind paying slightly more, say 1kg more for the shoes.
but come on, 1.5kg actual weight, for 8kg of volumetric weight. who else encounter this prob before? wide known prob issit? lol
your attempts at sarcasm is laughable at best, and you have a problem with comprehension, don't display it off to the world, it's embarassing.
if you feel that you are overcharged after using the volumetric formula, then file a proper complaint to CGW. if not, quit whining about it like baby. nobody is sympathising with you.
your attempts at sarcasm is laughable at best, and you have a problem with comprehension, don't display it off to the world, it's embarassing.
if you feel that you are overcharged after using the volumetric formula, then file a proper complaint to CGW. if not, quit whining about it like baby. nobody is sympathising with you.
but come on, 1.5kg actual weight, for 8kg of volumetric weight.
what happened? unexpected volumetric weight?Just had a bad experience at borderlinx.. should have research more before using their services.. really feel like a carrot now..
what happened? unexpected volumetric weight?
yup.. my package ground weight is only 1plus kg. but the volumetric weight turns out to be 9kg.. should have use vpost instead.. borderlinx dun prevent repackaging service..
What did you purchase? That's a huge difference. If it can be repacked, yes, Vpost or CGW would have been a better choice.
I think maybe we should come up with a list of etailers and the corresponding box size shipped so that people won't choose those etailers that ship grossly large boxes for small items. Blinx does offer repacking, albeit at a fee I think. Just ordered 3 books from Amazon and paid 30 sgd for shipping after discount. My past purchases that includes shoes and bags, max volumetric weight was probably 2-3kg which amounted to max of 40sgd.
nope.. i asked the CSO thru the live chat. he/she told me they dun offer repacking service. So I LL have to pay the shipping fee lor.. Oh well.. now wait for my package to come to know hw big the package is..
That's weird leh, I always see the option on their website when selecting my shipment. But I think some users have commented that it's not 100% guaranteed that they CAN repack. Also another tip to users who want to receive their shipments fast, so far based on my past 3-4 shipments. You confirm the shipments on Thursday, it'll reach by Monday noon so I would advise people to choose on Thursdays rathen than the start of the week as it's the shortest days taken to receive I think.