nelson7lim
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anyone know which service provide UK address?
Hi all,
I have a comgateaway account.
Going to use the ''get my use address'' to buy my 1st overseas item.
Theres a ''dont use this US address'' as billing address on comgateaway. This means what?
I should use my Singapore address as billing address and the US address as shipping address?
Thanks!
Borderlinx.anyone know which service provide UK address?
Im using viaddress it's a lot cheaper.Fast and reliable service as well. check it out
Viaddress looks good. Is it fast in shipment?
I think I'm not going to use Borderlinx liao, unless got things from UK. Customer service is bloody rude.
My experience with them is that they will not charge if they cannot repack.
Therefore I am really surprised that they wanna charge you just to assess, regardless of whether can pack or not.
Can you SIC that email with your personal details covered?
Dear XXXXXXX
Thank you for your email.
Please be advised that we may put up a repack assessment for you, be advised there will be a repacking fee of 10 USD, the processing time required for repack will be 2-3 business days. In the case whereby the repack assessment is deemed as not repackable, you will not require to pay any fee. Do you wish to proceed?
Please do not hesitate to contact us should you require further assistance.
Thank you for choosing to shop with us, and we look forward to serving you again.
Warm regards,
comGateway Customer Service Team
customerservice@comgateway.com
CONFIDENTIAL NOTE: The information contained in this email is intended only for the use of the individual or entity named above and may contain information that is privileged, confidential and exempt from disclosure under applicable law. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this message in error, please immediately notify the sender and delete the mail.
oh sorry i misread,
yes no fee if cannot repack. anyway here's the email i received.
oh sorry i misread,
yes no fee if cannot repack. anyway here's the email i received.
so did they repack for you?
i also in same situation as u
weight is 2.5kg but the volumetric weight is 7KG
it's double the weight!! end up my shipping so expensive zzz
for vpost issit possible to spilt package in order to avoid the GST? how to go about doing it? i cant figure it out..
does anyone have any experience with comgateway overestimating the volumetric weight? I was charged 7 kg volumetric weight (actual weight was around 4-5 kg) but when my package arrived, I measured the dimension, it was only 34 cm x 34 cm x 16 cm = 18496 / 5000 = 4 kg, so the actual weight of the item is actually higher than the volumetric weight.
What should I do in this case? Should I send an email with pictures of the measurement?
The DHL weight is 10 pounds. DHL also measure by volumetric weight/actual weight whichever is higher, right?
Thanks
does anyone have any experience with comgateway overestimating the volumetric weight? I was charged 7 kg volumetric weight (actual weight was around 4-5 kg) but when my package arrived, I measured the dimension, it was only 34 cm x 34 cm x 16 cm = 18496 / 5000 = 4 kg, so the actual weight of the item is actually higher than the volumetric weight.
What should I do in this case? Should I send an email with pictures of the measurement?
The DHL weight is 10 pounds. DHL also measure by volumetric weight/actual weight whichever is higher, right?
Thanks